👋 Who we are

About the company

A ScaleUp that Transforms Nonprofit Management

Market Leaders: AssoConnect is the leading software for nonprofit management in France, one of the largest markets in the world with over 1.5M nonprofits! We are also expanding in the U.S. with our Springly brand.

Impact-driven: AssoConnect helps over 40,000 nonprofits by saving their time, energy, and money. We allow them to spend more time on their purpose and facilitate their communication with their members and donors.

Ambitious growth, entrepreneurial spirit: Backed by team.blue since May 2024, we're scaling fast across Europe with both organic and external growth. While staying true to our roots (same team, same mission) we now have the resources of a European powerhouse’s resources to build the new standard for nonprofit management.

Why you should join AssoConnect

Impact: You will have the unique opportunity to work in a scale-up positively impacting the world. At your level, you will substantially impact shaping the company's future.

Fast-paced, continuous learning: We believe in investing in our team's learning through ongoing coaching and training. You will be coached by your peers and the best external advisors.

Culture & Team spirit: We don’t compromise on our values: Simplicity, Excellence, Benevolence.

🎯 What do we expect from you when you're at full speed?

Build long-term customer relationships

• Manage a portfolio of 100 medium-sized non-profit organizations (~5k members /account)

• Act as the primary point of contact for your customers and build trusted, lasting partnerships

• Deeply understand each non-profit's challenges, goals, and growth potential

• Master the software's full capabilities to advise customers effectively

Drive revenue growth through renewals & upsells

• Ensure contract renewals and proactively reduce churn

• Identify and execute upsell opportunities

• Develop and implement account growth strategies for each customer in your portfolio

• Manage your pipeline rigorously and report on progress

Continuous improvement

• Turn your field experience into actionable feedback for the product, messaging, and internal processes

• Contribute to improving the Account Management team's practices and playbooks

✅ Required Qualifications

Our ideal candidate

• 5+ years of experience, at least 1-2-3 year in sales or account management

• Client-centric mindset: active listening, ability to identify pain points and propose tailored solutions

• Skilled in objection management: handling difficult conversations, negotiating compromises

• Proven ability to manage renewals, upsells, cross-sells, and contract negotiations

• Bilingual French - English (mandatory, as we operate in both languages)

• Interest in the tech sector and the non-profit world is a plus

What if I don't match all these criteria?

As a candidate, you may feel you need to meet all our job offer criteria. Not ticking every box is OK too: it means you'll have room to learn and grow at AssoConnect.

🏢 More about AssoConnect as an employer

🌍 Our Core Business

We are a Tech for Good company with a single, no-nonsense mission: Help non-profits change the world!

💙 Work culture & values

As a positive impact company, we believe in genuinely caring for your well-being and life balance.

🎉 Dynamic workplace

• Our office in Port-Louis offers a dynamic and friendly work environment.

• We believe in nurturing our community spirit through regular team-building activities, like restaurant outings, drinks, seminars, and more.

🗓️ Flexibility & working hours

• Hybrid work organization with up to 4 days a week remote.

• Adjustable work schedule: Although we expect you to be fully operational during our work hours, we don't micro-manage or track your time recordings by the minute.

• We work on usual office hours, Monday through Friday.

🤗 Trust & 2-ways communication

You were hired based on your skills and we trust you to do the job right — you're expected to raise your voice to initiate change.

• You're part of the team, just as everyone else.

• You'll always be listened to, should you have any concerns.

• You have direct access to management and have forums to speak and get to know what's going on (dedicated time with CEO, All-Hands corporate presentation, etc.).

🪴 Socially and environmentally sustainable

• We are an inclusive and diverse company. We believe in equal employment opportunities for everyone regardless of gender, race, ethnicity, religion, color, national origin, age, disability, sexual orientation, gender identity, or marital status.

• We allow every employee to work on a topic that is important to them (Team Asso, Team Planet, Team Diversity).

• We are committed to improving our environmental impact. Learn more: AssoConnect Environmental Commitment.

🎁 Additional perks

• 3 Additional local leaves (reaching 25 per year)

• Paid volunteering time (half a day per month during working hours, cumulable for 2 months)

• 50% of your Health Insurance

• Office in the Center of Port-Louis

💰 Salary package and benefits

Although we are an impact company serving non-profits and offering several non-monetary perks, we strongly advocate that good work deserves fair compensation.

• Our remuneration is based on experience and performance.

• We do our best to be competitive, with salaries that match the 50th percentile of the best workers (aka the median).

🕵️ Recruitment process

• 1st meeting with Etienne - Account Management team leader, to check the fit between what you are looking for and what we are offering.

• Use case

• Meeting with Armand - Head of Sales

• Meet the team in Port Louis office

• Final Meeting with Marine - HR